In Person Purchase/Pick up

Pick Up Your Pass

Thank you to those of you who have already purchased their 2024/2025 Winter Season Pass - we can’t wait to start spinning those lifts for you! In the meantime, we encourage you to upload your pass photo. You can update and upload your season pass photo using the estore (instructions below). Pick up your season pass now at our Kelowna Office.

Shred Ready Pass Pick-up at Prospera Place - November 3
Skip the early-season lines at the Village Centre Mall and take advantage of this one-day event exclusively for our loyal passholders! Swing by Prospera Place - 1223 Water street, Kelowna on Sunday, November 3rd between 9am – 5pm for quick and easy pass pick-up. Enter to win a $1000 Big White Gift Card + 2 tickets to Big White Ski Club's presentation of Warren Miller's 75 on November 9 and the first 100 people through the door will receive a special surprise, so be sure to arrive early and get in on the fun. Details Here >>

If you have purchased a student pass for yourself or someone in the family and have not submitted your student documentation please email to tickets@bigwhite.com to make sure your pass is activated for the start of the season.

Season Pass Photo Update Instructions

Log in to your account on the eStore >>
Click the “My Account” tab
Select “My Account”
Scroll down to “Group Members”
Click “New Photo” to upload a photo
Save and repeat for each group member

Big White Ski Resort requires your photos to follow this criteria:

Clear and Visible
Eyes open and clearly visible
No Sunglasses/goggles
Not Hats, helmets or head coverings (Unless worn daily for religious or medical reasons)
Uniform Lighting and no shadows

Ambrosi Ticket Office

Season passes can now be picked up at the Kelowna Ticket Office located at 1894 Ambrosi Road. Hours of Operation >>.

If you are 18 and under, you must be accompanied by a parent or legal guardian to sign a waiver before any pass can be issued. This signature must be witnessed by a Big White ticket agent.