Winter Hours of Operation
Current Building Hours | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | 7:00am - 5:00pm | 7:00am - 8:30pm |
Happy Valley Day Lodge | 8:00am - 8:30pm | 8:00am - 8:30pm |
Ridge Day Lodge | 8:00am - 4:30pm | 8:00am - 4:30pm |
Gem Lake Day Lodge | 8:00am - 4:30pm | 8:00am - 4:30pm |
Black Forest Day Lodge | 8:00am - 4:30pm | 8:00am - 4:30pm |
Services | Sunday & Monday | Tuesday - Saturday |
Concierge Desk | 8:00am - 5:00pm | 8:00am - 5:00pm |
Ski School Desk | open | open |
Lara's Gondola (free access) | 7:30am - 9:00pm | 7:30am - 9:00pm |
On-Mountain Shuttle (free access) | 7:00am - 9:00pm | 7:00am - 9:00pm |
Night Skiing | Sunday & Monday | Tuesday - Saturday |
Bullet Express & Plaza Chair | closed | 3:30pm - 8:00pm |
TELUS Park | closed | 3:30pm - 8:00pm Fri & Sat ONLY |
Rentals | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | 8:00am - 4:30pm | 8:00am - 8:30pm |
Next Day Rental Pick Up | 2:30pm - 4:00pm | 2:30pm - 7:30pm |
Happy Valley Skate Rentals (ice permitting) |
12:30pm - 8:30pm | 12:30pm - 8:30pm |
Repairs | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | 8:30am - 4:30pm | 8:30am - 4:30pm |
Retail | Sunday & Monday | Tuesday - Saturday |
Dizzy’s Ski Shop | 9:00am - 5:00pm Sun - Thurs 9:00am - 7:00pm Fri & Sat |
9:00am - 5:00pm Sun - Thurs 9:00am - 7:00pm Fri & Sat |
Mountainside | 8:30am - 5:00pm Sun - Thurs 8:30am - 7:00pm Fri & Sat |
8:30am - 5:00pm Sun - Thurs 8:30am - 7:00pm Fri & Sat |
Altitude | 8:30am - 5:00pm Sun & Mon 8:30am - 6:00pm Tues - Thurs 8:30am - 8:00pm Fri & Sat |
8:30am - 5:00pm Sun & Mon 8:30am - 6:00pm Tues - Thurs 8:30am - 8:00pm Fri & Sat |
The Rider | 8:30am - 5:00pm Sun - Thurs 8:30am - 7:00pm Fri & Sat |
8:30am - 5:00pm Sun - Thurs 8:30am - 7:00pm Fri & Sat |
Peaks | 9:00am - 5:00pm Sun - Thurs 9:00am - 7:00pm Fri & Sat |
9:00am - 5:00pm Sun - Thurs 9:00am - 7:00pm Fri & Sat |
Ticket Offices | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | 8:00am - 4:00pm | 8:00am - 8:00pm |
Pick Up Boxes available around the resort | Located at various day lodges, full list here | |
Food Outlets | Sunday & Monday | Tuesday - Saturday |
Alpine Burger Co. - Happy Valley | 11:00am - 8:00pm | 11:00am - 8:00pm |
Alpine Express. - Happy Valley | 8:00am - 8:00pm | 8:00am - 8:00pm |
Spuds - Ridge Day Lodge | 8:00am - 3:00pm | 8:00am - 3:00pm |
Clocktower Coffee Co. | 7:00am - 5:00pm | 7:00am - 5:00pm |
Black Forest Day Lodge | 8:00am - 4:00pm | 8:00am - 4:00pm |
Gem Lake Warming Hut | 8:00am - 4:00pm | 8:00am - 4:00pm |
The Woods Concession | 11:00am - 4:00pm Thurs-Sun | 11:00am - 4:00pm Thurs-Sun |
The Woods Restaurant | 11:00am daily - last seating 8:45pm | 11:00am daily - last seating 8:45pm |
Outdoor Resort Washrooms | Sunday & Monday | Tuesday - Saturday |
Black Forest | open | open |
Happy Valley | open | open |
Gem Lake | open | open |
Kelowna Head Office | Regular Hours | |
1894 Ambrosi Road Kelowna, BC Estore is open 24hrs |
8:00am - 4:30pm Mon - Fri (closed 12:00pm - 12:30pm FOR LUNCH) |
Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>