Utilities

BW utilities

Billing Information

All Utilities (Water, Wastewater, and Gas) are billed on a monthly basis on one invoice.
All bills are due on the specified date on your invoice, late fees are charged at 1.5% of your outstanding balance.
To remit payment online using internet banking, please add Big White Wastewater as a payee and use your account number as shown on your bill, without the decimal. Example: 3360.00 - 336000
Disconnections will occur after 60 days of non-payment or non-contact after purchase.
Reconnection fees apply for each utility. Please see the respective tariffs posted below.
NSF charge is $25.00.

There is a Paper Fee for all printed and mailed bills. Email billing is available for free. Please email utilities@bigwhite.com to change your billing delivery method.
- $2.50 Within Canada
- $5.00 Outside Canada

Monthly Utility Charges

Utility - Wastewater*
Charges	Consumption Charges Demand Charges
Residential	n/a $5.00/Service Factor
Commercial	$2.00/Cubic Meter $3.25/Service Factor

Utility - Water
Charges	Consumption Charges Demand Charges Replacement Reserve Charges
Residential	$0.84/Cubic Meter $0.87/Service Factor $0.88/Service Factor
Commercial	$0.84/Cubic Meter $0.87/Service Factor $0.88/Service Factor

Utility - Gas**
Charges	Consumption Charges
Residential	Price Per Gigajoule***
Commercial	Price Per Gigajoule***
Basic Gas Charges
Residential	$10.00/Month
Commercial	$45.00/Month

*GST - Mandatory Federal charge
**GST - Mandatory Federal charge/ICE - Innovative Clean Energy Fund - Mandatory Provincial charge
***Monthly calculated propane charges per gigajoule. Pricing based on cost of propane using first in first out pricing model

Service factors are determined when a unit/property is built and are calculated based on the number of beds, fixtures and square footage of the living area.

Forms
Preauthorized Payment Form
Transfer of Service Form
Big White Water Tariff
Big White Gas Utility Tariff

New Lot Gas Application Form
New Lot Water Application Form
New Lot Wastewater Application Form
Owner Transfer - Vacant Lot

Gas Utility Application Notice (Nov2020)
BCUC Order G-297-20
Gas Utility Rate Application (Nov2020)